This Web site is owned by Benchmark Resolution Group, LLC, a California Limited Liability Company. This page is intended to inform you about Benchmark Resolution Group’s practices regarding collection, use, and disclosure of information that you may provide via this site.
This Web site is not intended for children under the age of 18. We will not knowingly collect personally identifiable information via this site from visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose to Web sites.
INFORMATION YOU PROVIDE
PASSIVE INFORMATION COLLECTION
USE AND DISCLOSURE OF INFORMATION
Be advised that we may use information collected via this Web site to improve the content of our site, to customize the site to your preferences, to communicate information to you for our own marketing and research purposes, and for any other purpose relating to our operations. We may also make use of all of the information we acquire through this site that is not in personally identifiable form. Be further advised that in the event you provide personally identifiable information to this Web site, we may utilize that information in combination with other actively collected information unless we specify otherwise at the point of collection. We may also disclose personally identifiable information you provide via this site to others with whom we contract to support our business, or to respond to law enforcement requests or where required by applicable law, court orders, or government regulations.
Consumer Information As Required By Law
Be advised that pursuant to California Code of Civil Procedure §1281.96, we are obligated to post for public accessibility purposes, certain information pertaining to consumer arbitrations. The information posted shall include the name of the non-consumer party, the result(s) of each such arbitration, the number of each arbitration and mediation Benchmark Resolution Group has had with the non-consumer party since the inception date of the reporting period (recognizing however that Benchmark Resolution Group) commenced its operations on or about October 2, 2017. Furthermore, Benchmark Resolution Group’s founding principals were each previously affiliated with another provider of arbitration and mediation services and Benchmark Resolution Group has undertaken reasonable efforts to obtain from the prior organization the information necessary to comply with the law. However, neither Benchmark Resolution Group nor its principals, nor employees, nor any of its neutrals can vouch for the accuracy of the information received from the prior provider for any period prior to our inception date of October 2, 2017. As such. no representation or warranty can be made as to its accuracy as to such prior periods. This report is available in an excel compatible spreadsheet which can be downloaded and searched. Utilize the following link to access this information.
We recognize that those providing information to us may desire that some or all of the information remain confidential and it is the user’s sole obligation to use care in providing personally identifiable infoRmation. Once received, we will take reasonable steps to protect such personally identifiable information from loss, misuse. and unauthorized access, disclosure, alteration, or destruction. However, nothing transmitted over the internet can be guaranteed as being completely secure.
LINKS TO OTHER WEB SITES
You have the right to access your own personally identified information provided to us. You also have the right to opt out of making certain disclosures to us if desire that the information we obtain not be disclosed to third parties or to be utilized for some purpose other than what it was initially collected for. As to personally identifiable information you have provided to us you may request that we correct, modify or delete any of this information. Similarly, you may opt out of receiving any materials from us including announcements, newsletters, and the like. Our obligation to any such request however is subject to our determination as to whether it would constitute an act or failure to act that may be deemed illegal. Benchmark Resolution Group may also refuse to accommodate a request where the cost of doing so would be, in our reasonable opinion, disproportionate to the risks of violating privacy rights; however it is our policy to comply with opt out requests whenever lawful and feasible.
By visiting our site and providing information as a result thereof, you agree that to the fullest extent permitted by law, any dispute, controversy or claim arising therefrom, shall be subject first to non-binding mediation before a mutually-agreeable mediator within Los Angeles County and, if the matter is not resolved within 30 days of the mediation, thereafter to binding arbitration in Los Angeles County before a single arbitrator who shall be a retired judge of the Superior Court of California administered through a mutually-agreeable dispute resolution provider (other than Benchmark Resolution Group or ADR Services, Inc.). You agree that to the fullest extent permitted by law, a failure to participate in such mediation shall disqualify any such non-participating party from any possible right to recover attorneys’ fees and costs in any later action which was subject to such mediation requirement.
How to Contact Us For Questions Or Further Information
If you have any questions, comments, requests, or concerns related to our policy or the information practices of this Web site, or if you would like to opt out of future communications. please contact us as follows:
Telephone: (213) 622-1002
Physical Address: 633 W. 5th Street, Suite 100, Los Angeles, CA 90071
We reserve the right to revise this policy. Changes will be posted on this site. This policy was last updated on October 2, 2017.
© 2017. Benchmark Resolution Group, LLC. All rights reserved.